Meet Alex.
Real-time coverage verification, zero surprises
Alex also handles eligibility verification — checking insurance coverage before every patient visit, confirming benefits, copay amounts, deductible status, and authorization requirements. Verification runs automatically when appointments are scheduled and again 24 hours before the visit, ensuring no surprises at the front desk.
See Alex in action
This is a live preview of what Alex does every day for your practice.
How Alex works
Four steps. Fully automated. You just review and approve.
Schedule
Eligibility check triggers automatically when an appointment is booked.
Verify
Real-time query to payer returns coverage status, benefits, and requirements.
Alert
Issues (expired coverage, high deductible, auth needed) are flagged immediately.
Re-check
Automatic re-verification 24 hours before visit catches last-minute changes.
Alex by the numbers
What Alex can do
"Zero coverage surprises at the front desk since we started using Alex for eligibility. Our collections went up 23%."
When to use Alex
Enterprise-grade security
Alex operates within PRACTIS's HIPAA-compliant, SOC 2 Type II certified infrastructure. All patient data is encrypted at rest (AES-256) and in transit (TLS 1.3), with complete audit logging for every AI action.
Ready to add Alex to your team?
Start your 14-day free trial. No credit card required. Alex starts working for your practice on day one.
