PRACTIS leverages Twilio's communication platform for multi-channel patient messaging. The integration powers appointment reminders, portal link distribution, confirmation requests, and general patient communication across SMS, voice calls, and WhatsApp. Twilio's global infrastructure ensures reliable delivery with detailed delivery tracking.
Log into PRACTIS and navigate to Settings → Integrations. Click "Connect Twilio" and authorize access through our secure OAuth wizard.
Choose which data types to sync (patients, appointments, documentation, billing). Set up field mappings and configure sync frequency.
PRACTIS runs a validation check to ensure data flows correctly. Review the test results and confirm everything looks right.
Enable the integration and let PRACTIS AI agents start working with your Twilio data. Monitor the dashboard for sync status.
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