Referral

Referral requirements vary by state and payer. Direct access laws in most states allow patients to see a PT without a physician referral, but many insurance plans still require one for coverage. Medicare requires a physician referral and plan of care certification. Referral management includes: tracking referral sources, maintaining physician relationships, ensuring timely follow-up, and reporting outcomes back to referring providers. PRACTIS automates referral tracking and sends outcome reports to referring physicians, strengthening referral relationships.