The Challenge
As the largest practice in this study, Precision faced enterprise-scale operational challenges. With 12 clinicians across 4 locations, they were spending $420,000/year on a 6-person administrative team handling billing, authorizations, and compliance. Their payer mix included 14 different insurance contracts, each with different authorization requirements, fee schedules, and documentation thresholds. Compliance audits were a quarterly nightmare requiring 3 weeks of manual preparation.
The Solution
PRACTIS scaled across all 4 locations with centralized AI management. Riley's billing AI learned all 14 payer contracts and their specific CPT code requirements, catching $89,000 in revenue leakage in the first quarter alone. Drew's compliance automation generated audit-ready reports on a weekly schedule, eliminating the quarterly scramble. The practice was able to reassign 3 of their 6 administrative staff to patient-facing roles, improving both efficiency and patient experience.
The Results
| Metric | Before | After | Change |
|---|---|---|---|
| Admin staff costs/year | $420,000 | $210,000 | -50% |
| Revenue leakage/quarter | $89,000 | $8,200 | -91% |
| Denial rate | 19.4% | 10.1% | -48% |
| Compliance prep time | 3 weeks | 0 (automated) | -100% |
| Documentation time/note | 40 min | 8 min | -80% |
| Revenue per clinician/mo | $32,400 | $41,800 | +29% |
| Cross-location scheduling errors | 18/month | 1/month | -94% |
| Patient throughput/day | 14.2 | 17.8 | +25% |
Deployment Timeline
Enterprise migration from Raintree across all 4 locations. 14 payer contracts and fee schedules configured.
All 7 AI agents deployed. Sports medicine-specific workflows configured per location. Compliance schedules automated.
Parallel operation across all locations. Riley identified $23,000 in underbilled claims from the previous quarter.
Full deployment. 3 admin staff reassigned to patient-facing roles. First automated compliance report generated.
Inside the Platform
Dashboard Overview
Hover to playRevenue Cycle & Billing
Hover to play
Compare payer performance side-by-side: collection rates, denial percentages, average days to payment, and revenue leakage per contract.
362 active compliance schedules generating 69 reports automatically. Weekly HIPAA audits, monthly retention reviews — all on autopilot.
Track clinician utilization against industry benchmarks: 80-90% target utilization, 3.5-4.5 units per visit, same-day doc turnaround.
What They Said
"We were spending $420K a year on admin staff who were drowning. PRACTIS didn't replace them — it freed 3 of them to become patient coordinators. Our patient experience scores went through the roof."
"Managing 14 payer contracts across 4 locations was impossible manually. Riley knows every contract's quirks — the fee schedules, the modifier requirements, the documentation thresholds. We recovered $89K in the first quarter alone."
Ready to see results like Precision?
Start your free 14-day trial and deploy all 7 AI staff members. Most practices see measurable improvements within the first 2 weeks.